Otter Candle Co
Sweet cranberry & orange are mixed with spicy cinnamon & laid upon a bed of cedar, sandalwood, lily & jasmine.
Hand poured in small batches.
All Otter candles are completely vegan, free of any parabens & made in recyclable glass jars.
How to get the most out of your Otter candle:
Once you've lit your candle, keep it going until the top layer of wax has melted all the way to the edge of the jar. By doing this, you are preventing your candle from tunneling (very annoying, don't recommend) you will also get the most scent from your candle if you allow the burn pool to reach the jar.
Trim the wick! Before each burn, be sure to trim your wick to around 1/4 of an inch. Doing this encourages a much cleaner, brighter burn and prevents the wick from doing that weird mushroom thing.
Our packaging is all recyclable, which we highly encourage you do!
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the 'Complete Orders' link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.